Frequently Asked Questions

Why is I-9 compliance so important?

Both federal and state laws require employers to ensure that new hires are eligible to work in the United States. There are potentially large penalties that have to be paid if your company is found to be in violation of these regulations.

What makes Lookout different from other I-9 verification companies?

There are several important distinctions that make Lookout different from our competitors. Not only were we the first vendor to offer software to aid with I-9 verification, but our web-based platform is more flexible than any other on the market, meaning it can be customized for your business.

Most of our clients also appreciate our one-on-one, customer-first approach to doing business.

Can we set different requirements for our managers to use?

Yes. Our I-9 verification system is highly flexible, so you can customize it to meet the needs of your individual business.

Will my team need special equipment or training to use your I-9 verification software?

Absolutely not. Our system is designed to be straightforward and easy to use, and doesn’t require anything beyond a standard computer and web connection. We will also provide the short training and walk-through needed to learn our system.

How does your data backup system work?

With each I-9 that is processed, we will securely transmit encrypted data to our servers, backing up all of your records for safety and convenience. There is no need to worry about missing paperwork or lost I-9 records.

What are the costs and setup times needed for your I-9 verification service?

Because there are a number of different factors involved, it’s best to speak with a member of our team for specific information. Feel free to call or e-mail us and ask about quotes or any other issues you might be concerned with.